Frequently Asked Questions

Everything you need to know about Sapphire Clinics East Inc.

About Sapphire Clinics East Inc.
What is Sapphire Clinics East Inc.? +
Sapphire Clinics East Inc. (SCEI) is the corporation that carries our family of brands — Aura Health Rehab™, Verdana Rehab Solutions®, UGAT, and Aura Health Institute. SCEI is a healthcare hub dedicated to optimizing functional mobility, fostering effective communication, and promoting inclusivity in society. We specialize in evidence-based habilitation and rehabilitation services aimed at improving overall health and well-being.
Where is Sapphire Clinics East Inc. located? +
We have two branches:

Aura Health Clinic - East Branch: Level 4, Robinsons Metro East, Marcos Highway, Brgy. Dela Paz, Santolan, Pasig

Aura Health Clinic - Greenhills Branch: Level 8, GH Tower Offices, South Drive, Ortigas Avenue, Greenhills, San Juan City
What services do you offer? +
Both branches offer: Medical Consultations, Occupational Therapy, Physical Therapy, Speech Language Therapy, Special Education Classes, Psychotherapy, and Orthosis & Prosthesis Fabrication. Please visit the Branches section for full details.
For Patients
How do I book an appointment? +
You can book an appointment by calling each branch at the contact details provided in our Contact section, or by sending a message on our Facebook or Instagram pages.
Do you accept walk-in patients? +
Yes, we accept walk-ins, subject to the availability of our staff. However, we recommend scheduling an appointment in advance to ensure timely service.
What payment methods do you accept? +
We accept cash, credit/debit cards, and select digital payment platforms. For insurance coverage and HMO payments, please check with your provider or contact us directly.
Can I access my medical records online? +
Yes, registered patients can access their medical records. Please check with each branch at our contact details for more information.
For Professionals
How can I join Sapphire Clinics East Inc. as a health professional? +
We welcome applications from passionate healthcare professionals. Please visit our Careers section to learn more about open positions. You may also send your application to:

East: hr.east@sapphireclinicseast.org
Greenhills: hr.gh@sapphireclinicseast.org
Does Sapphire Clinics East Inc. offer training or mentorship programs? +
Yes, we provide mentorship and continuous professional development programs for our team and partner professionals. Please contact any branch to inquire about available programs.
What are the benefits of partnering with Sapphire Clinics East Inc.? +
Benefits include: state-of-the-art facilities, competitive compensation with performance incentives, exclusive training opportunities, career growth pathways, collaborative professional environment, and comprehensive administrative support. See our Careers section for full details.
Compliance & Policies
How does Sapphire Clinics East Inc. ensure patient privacy and data security? +
We adhere to strict confidentiality and data protection regulations, particularly the Data Privacy Act of 2012. Our systems are designed to safeguard all patient information.
Are your services compliant with local and national regulations? +
Yes, Sapphire Clinics East Inc. operates fully in compliance with regulations set by the Professional Regulation Commission, Securities and Exchange Commission, Bureau of Internal Revenue, and the local government units where our branches are located.